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🔁 Cancellation & Refund Policy 

We value your trust and aim to provide transparent and fair terms for all client engagements. Please read our cancellation and refund policy carefully before initiating a project with us.

🔄 Project Cancellation

  • You may cancel a project within 24 hours of payment for a full refund, provided no work has been started.

  • If cancellation is requested after work has commenced, the refund amount (if any) will be determined based on work completed and hours invested.

  • In case of fixed-price projects, partial refunds may be issued at our discretion, depending on the phase of delivery.

💸 Refund Policy

  • No refunds will be issued once final designs, prototypes, or deliverables are submitted.

  • For services delivered over a period (e.g., monthly plans), cancellation will apply to future billing cycles only. No partial refunds will be issued for mid-cycle cancellations.

  • All payments for design consultations, strategy calls, or one-time deliverables are non-refundable once booked and scheduled.

📌 Exceptions

Refunds may be considered in rare cases of:

  • Duplicate payments

  • Technical errors during payment

  • Inability to initiate the project due to unforeseen circumstances from our end

In such cases, please contact us within 7 days of payment.

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