🔁 Cancellation & Refund Policy
We value your trust and aim to provide transparent and fair terms for all client engagements. Please read our cancellation and refund policy carefully before initiating a project with us.
🔄 Project Cancellation
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You may cancel a project within 24 hours of payment for a full refund, provided no work has been started.
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If cancellation is requested after work has commenced, the refund amount (if any) will be determined based on work completed and hours invested.
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In case of fixed-price projects, partial refunds may be issued at our discretion, depending on the phase of delivery.
💸 Refund Policy
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No refunds will be issued once final designs, prototypes, or deliverables are submitted.
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For services delivered over a period (e.g., monthly plans), cancellation will apply to future billing cycles only. No partial refunds will be issued for mid-cycle cancellations.
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All payments for design consultations, strategy calls, or one-time deliverables are non-refundable once booked and scheduled.
📌 Exceptions
Refunds may be considered in rare cases of:
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Duplicate payments
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Technical errors during payment
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Inability to initiate the project due to unforeseen circumstances from our end
In such cases, please contact us within 7 days of payment.